ICT Technician (Apprentice)

One Care iT Limited is looking for a technology enthusiast, keen to start their career in IT. A varied role, with a friendly Hillingdon company with excellent progression prospects. 

One of our apprentices was the West London Business Apprentice of the Year 2017!

Apply by sending your CV to hr@onecareit.com

The role

This is a customer-facing role.

  • Work alongside experienced colleagues, visiting clients and assist them with ICT related issues.
  • Learn to provide technical support via the telephone, dialled into devices remotely, onsite visits and suggest other products and services.

The role involves:

  • Configuration & maintenance of PC's, server and other ICT equipment.
  • Ensuring software and hardware is kept up to date and is reliable and appropriate.
  • Maintaining and control the itinerary of client's devices
  • Maintaining system logs of all ICT related documentation
  • Assisting clients with ICT issues
  • Answering telephone calls
  • Administrative tasks as required


  • Experience of using technology
  • Driving license or a willingness to learn


  • GCSE (or equivalent), Maths, English, ICT (or Science) Grade C (5) or above.


  • Ability to communicate clearly and effectively at all levels of seniority
  • Practical skills, including lifting ICT equipment
  • Self-motivated, initiative and have the ability to set priorities
  • Punctuality

Personal Qualities

  • Trustworthy with the ability to build relationships. With a dedicated, flexible approach towards improvement. Have a keen interest in new technology/gadgets.


A long-term role for the right candidate with almost a guaranteed job with rate relative to your contribution to the goals of the Company; you will have the opportunity to work on a variety of IT-based projects with the most modern equipment in an inspiring, innovative environment. Practice IT Consultancy at an industry level.

Hours of work:

Monday to Friday - 35 hours per week. 08.30 to 17:30, which includes a one-hour lunch break. Occasional out of hours requirement.